Terms of Service

Last updated: August 18, 2026

These Terms of Service (“Terms”) govern your access to and use of oralabx.com, operated by ORALABX, an oral care OEM/ODM business division of Fuzhou Ruiqi Import & Export Co., Ltd. (“ORALABX,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. Purpose of This Website

The ORALABX website provides general information about our oral care OEM, ODM, private-label, product development, packaging, testing, manufacturing coordination, and related services.

Website content is intended primarily for businesses, professional buyers, brand owners, distributors, dental professionals, and other commercial users evaluating potential manufacturing cooperation.

Information published on this website is provided for general informational and business-development purposes and does not constitute a binding offer, quotation, warranty, or commitment to manufacture or supply any particular product.

2. Product and Manufacturing Information

We make reasonable efforts to keep information about our capabilities, products, formulations, packaging, testing, manufacturing, and related services accurate and current.

However, actual project feasibility depends on factors including product specifications, formulation requirements, packaging, order quantity, target market, regulatory requirements, material availability, testing requirements, production capacity, and other project-specific conditions.

Accordingly, information displayed on this website regarding:

• manufacturing capabilities;
• product categories or formats;
• ingredients or formulation concepts;
• minimum order quantities (MOQs);
• packaging options;
• testing or quality-control capabilities;
• certifications or regulatory support;
• production capacity;
• development or production timelines; and
• indicative pricing or commercial terms

is general information only unless expressly confirmed for a specific project in writing.

We may modify, discontinue, or update website information and available capabilities without prior notice.

3. Inquiries, Quotations and Commercial Agreements

Submitting an inquiry, requesting samples, requesting a quotation, or discussing a potential project does not create a purchase contract, manufacturing agreement, agency relationship, partnership, joint venture, or other binding commercial relationship.

Any quotation, proposal, pro forma invoice, specification, development brief, sample approval, purchase order, or other project document may be subject to additional terms and project-specific confirmation.

A commercial project becomes binding only to the extent agreed through applicable written commercial documents accepted by the relevant parties.

Where a separately executed agreement, accepted purchase order, specification, quotation, or other written commercial document conflicts with these website Terms, the project-specific written agreement will govern the relevant commercial matter.

4. Samples, Prototypes and Product Development

Samples, laboratory prototypes, development samples, packaging samples, mock-ups, and similar materials are provided for evaluation and development purposes unless otherwise agreed in writing.

A sample or prototype:

• may differ from subsequent commercial production;
• may require further stability, compatibility, microbiological, packaging, regulatory, or other testing;
• does not by itself constitute approval for commercial manufacture;
• does not guarantee that a product is suitable for every market, claim, application, or regulatory classification; and
• does not constitute a guarantee of commercial performance or consumer acceptance.

Final production specifications, quality standards, testing requirements, packaging requirements, artwork, claims, and other relevant parameters should be confirmed through the applicable project documentation before commercial production.

5. Regulatory and Compliance Information

Information on this website concerning regulations, product classification, ingredients, certifications, testing, labeling, registration, notification, or market-entry requirements is provided for general informational purposes only.

Such information does not constitute legal, regulatory, medical, or professional advice.

Regulatory requirements may vary by product, formulation, claims, intended use, target market, sales channel, and changes in applicable law.

Unless otherwise expressly agreed in writing, customers remain responsible for confirming that the final product, labeling, claims, advertising, distribution, and sale comply with the laws and requirements applicable in their target markets.

Where ORALABX or its service providers assist with regulatory documentation, testing, notification, registration, or related support, the specific scope and responsibilities will be determined on a project-by-project basis.

6. Customer-Supplied Information and Materials

You are responsible for ensuring that information and materials you provide to us are accurate and that you have the necessary rights and authority to provide and use them.

This may include:

• trademarks and brand names;
• logos and artwork;
• packaging designs;
• product specifications;
• formulas or ingredient requirements;
• reference samples;
• claims or marketing statements; and
• other proprietary or third-party materials.

You should not submit trade secrets, confidential formulas, or other highly sensitive proprietary information through general website inquiry forms unless appropriate confidentiality arrangements are already in place.

ORALABX is not responsible for disputes arising from materials, instructions, claims, trademarks, designs, or other content supplied by a customer or third party where the customer does not have the necessary rights or authorization.

7. Confidentiality

Submitting information through this website or beginning preliminary project discussions does not, by itself, create a confidential relationship or non-disclosure obligation.

Where confidentiality is required, the parties may enter into a separate non-disclosure agreement (“NDA”) or other written confidentiality arrangement.

Any confidentiality obligations relating to a specific project will be governed by the applicable NDA, development agreement, manufacturing agreement, or other written arrangement between the relevant parties.

8. Intellectual Property

Unless otherwise stated, the content of this website—including text, graphics, photographs, product presentations, page designs, logos, downloadable materials, and other website content—is owned by or licensed to ORALABX and is protected by applicable intellectual property laws.

You may view and use website content for legitimate internal business evaluation of ORALABX and its services.

You may not, without prior written permission:

• reproduce substantial portions of the website for commercial use;
• republish website content as your own;
• use ORALABX trademarks or branding in a manner that implies endorsement or affiliation;
• systematically scrape, copy, or commercially exploit website content; or
• modify or distribute protected website materials except as permitted by law.

Intellectual property rights relating to customer-specific formulations, product development, artwork, tooling, packaging, specifications, or other project deliverables are not determined by these website Terms. Such rights will be governed by the applicable project-specific agreements and commercial arrangements.

9. Website Use

You agree not to use the website in a manner that:

• violates applicable law;
• interferes with website operation or security;
• attempts to gain unauthorized access to systems, accounts, or data;
• introduces malicious software or harmful code;
• uses automated systems to abuse website forms or infrastructure;
• impersonates another person or organization; or
• infringes the rights of ORALABX or any third party.

We may restrict or block access where reasonably necessary to protect the website, our systems, or other users.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, resources, or services.

These links are provided for convenience or informational purposes. We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.

Access to third-party websites is subject to the terms and policies of those third parties.

11. Website Availability and Accuracy

We aim to maintain a useful, accurate, and accessible website, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Website content may contain typographical errors, outdated information, or inadvertent inaccuracies.

We may correct, update, suspend, or modify website content or functionality at any time without prior notice.

12. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We do not make warranties regarding the completeness, accuracy, availability, or suitability of website content for any particular commercial, regulatory, or technical purpose.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, ORALABX and Fuzhou Ruiqi Import & Export Co., Ltd. will not be liable for indirect, incidental, special, consequential, or similar losses arising solely from your access to, use of, or reliance on this website or its general informational content.

This website limitation does not replace or modify liability provisions contained in separately executed commercial agreements relating to specific projects, products, orders, or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Privacy and Cookies

Our collection and use of personal information through this website are described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

Where applicable, you may manage non-essential cookie choices through the consent controls available on the website.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website, services, business practices, or applicable requirements.

The “Last updated” date at the top of this page indicates when these Terms were most recently revised.

Continued use of the website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Contact Us

For questions regarding these Terms or our services, please contact:

ORALABX
A business division of Fuzhou Ruiqi Import & Export Co., Ltd.
Room 1813, Sunshine City Century Plaza
No. 136 Rujiang East Road, Mawei District
Fuzhou, Fujian 350015, China

Email: peter@oralabx.com
Telephone: +86 591 8387 8783